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Claims

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Customer Cargo Claims Procedure

In order to process your claims please refer to the attached PDF in the link below:

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                   Interbai Claim Procedure

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Make sure to attach all the required documentation in order to process your claim quickly.

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01

WHAT TO DO WHEN TAKING DELIVERY OF CARGO?

02

WHAT TO DO IF CARGO DAMAGE IS DISCOVERED?

03

WHAT TO DO IF THERE IS A CARGO SHORTAGE?

04

HOW DO I FILE A CLAIM?

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